AI transformation isn’t just about deploying tools. It’s about redesigning how work actually happens.
In this episode, Katy George and Jeana Jorgensen share Microsoft’s Frontier Transformation Playbook and three proven approaches to connect AI directly into workflows.
What you’ll learn:
• Why AI must start with business outcomes, not technology
• Three transformation approaches to rethink work design
00:00 Intro
00:31 Meet Katy George and Jeana Jorgensen
00:43 The AI transformation challenge
01:13 The transformation playbook
02:00 Rethinking workflows for AI
03:23 Applying AI to real work scenarios
05:20 Redesigning teams and ways of working
08:11 Key takeaways
09:00 Wrap up
Leading at the Frontier is an executive conversation series exploring how AI is reshaping work, organizations, and leadership. Hosted by Katy George, Corporate Vice President of Workforce Transformation, and Jeana Jorgensen, Corporate Vice President of Global Skilling at Microsoft, each episode unpacks how leaders can drive AI transformation with confidence across their organization. From redesigning workflows to building AI skills at scale, this series provides practical frameworks grounded in Microsoft’s own transformation journey.
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