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8×8 Improves Efficiency and Security with OCI Logging Analytics

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8x8 Improves Efficiency and Security with OCI Logging Analytics

See why customers use OCI Logging Analytics: https://social.ora.cl/6004FKlPy

8×8 is a leading provider of an integrated and cloud-native platform that delivers customer engagement and communications services across contact center, voice, chat, and messaging systems. The company had a slew of tools to monitor performance and functionality, over all its applications and infrastructure, that became difficult to correlate the huge volumes of log data to troubleshoot problems. 8×8 chose Oracle Cloud Observability and Management Platform to monitor its entire IT environment more efficiently and securely. More than 750 8×8 users use ML-based Oracle Logging Analytics to ingest and interactively analyze 10 terabytes of log data per day across on-premises as well as cloud applications and infrastructure. This helps the company to quickly identify and remediate needle-in-a-haystack anomalies, detect them in minutes, and drastically reduce troubleshooting times when compared to the traditional log access. Additionally, 8×8 has deployed over 100 Kubernetes clusters across 26 regions with OCI Kubernetes Engine to manage its applications more efficiently.

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Date: April 1, 2025