"AI is reshaping government work, but leadership and ethics keep it grounded. In this episode, we sit down with Paula Crowell, Chief Information Officer for the Los Angeles County Sanitation District, to explore how public sector innovation, cybersecurity, and mentorship are shaping a smarter, more ethical future of work.
Here’s what you’ll discover:
• Responsible Innovation – How AI can support transformation when guided by clear governance and purpose.
• Cyber Resilience – Why “back to calling” is still one of the most effective ways to verify suspicious messages in an AI-driven world.
• Building Confidence – How clear policies, human verification, and open conversations keep AI trustworthy.
• Inspiring the Next Generation – Why mentorship, diversity, and curiosity are essential to the next era of tech leadership.
By connecting Lenovo’s research with Paula’s frontline leadership, this episode shows how strong governance and human-centered thinking create a more secure and innovative workplace.
🎧 Watch the full episode to see how AI, education, and ethics can work together for a better future.
Chapters:
00:00 Introduction to Lenovo Work Reborn
00:48 Meet Paula: A CIO’s Journey
01:17 Passion for Tech and Mentorship
01:52 AI and Cybersecurity Concerns
03:25 Preparing for AI-Driven Threats
05:01 Empowering the Workforce with AI
06:49 Governance and Ethical AI Use
08:23 The Future of Work: Human and AI Collaboration
09:28 Conclusion and Further Resources
