Amazon Connect Contact Lens: AI-Powered Analytics & Quality Management | Amazon Web Services

Discover how Amazon Connect Contact Lens is transforming contact center operations with generative AI. This video explores how Contact Lens provides comprehensive analytics and quality management tools to enhance customer experiences, boost agent performance, and unlock the full potential of your supervisors.

To learn more about Amazon Connect Contact Lens, please visit: https://aws.amazon.com/connect/contact-lens/

#AWS #AmazonWebServices #CloudComputing #contactcenter #customerservice #customerexperience #amazonconnect