Rick Claus and Sonia Cuff start an agentic investigation from an Azure Monitor alert and let it work a live incident. The agent correlates across logs, metrics, alerts, app health, and ML-detected anomalies to reach a root cause: a traffic spike exhausting the SQL connection pool. It returns the analysis in plain language with graphs, mitigation recommendations, and suggestions for improving your code and monitoring coverage. Rick then pushes it deeper on the SQL exceptions and pulls a Redis resource into scope without writing a single KQL query, and it packages everything into a ticket your teammates can pick up. From Update and Restart, the show that checks your career for updates, downloads, and applies them.
Watch the full episode of Update & Restart here: https://youtu.be/bEcnIrVWF9A
🎙️ Speakers
Rick Claus — Principal Cloud Advocate, Microsoft
LinkedIn: https://www.linkedin.com/in/rickclaus/
Bluesky: https://bsky.app/profile/regularitguy.com
Sonia Cuff — Principal Cloud Advocate, Microsoft
LinkedIn: https://www.linkedin.com/in/soniacuff/
Bluesky: https://bsky.app/profile/soniacuff.com
Update & Restart is a practical series for IT professionals navigating how AI fits into real-world infrastructure, operations, and troubleshooting. Hosted by Rick Claus and Sonia Cuff, the series cuts through hype to show how tools like Azure Copilot and Microsoft 365 Copilot work in real environments—where security, reliability, and production constraints still matter.
Each episode combines hands-on demos, real scenarios, and practical advice to help IT pros understand what AI can actually do today, when to trust it, and how to adopt it responsibly without breaking systems or workflows.
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