"AI is transforming the workplace, but people are still the heart of progress. In this episode, we sit down with Sravan Patharla, a Managed Services Provider Leader supporting state and local governments, to explore how personalization, engagement, and AI-driven efficiency are redefining the modern hybrid workplace.
Here’s what you’ll discover:
🔹 AI with Purpose – Why success starts by identifying where AI creates real value for both teams and customers.
🔹 Balancing Scale & Specificity – How organizations can blend universal best practices with role-specific personalization.
🔹 Engagement through Empathy – Why the best managers focus on what works well and expand it, rather than fixating on what’s broken.
🔹 The Human Factor – How humor, connection, and positive reinforcement can elevate performance and culture.
By connecting Lenovo’s research with Sravan’s on-the-ground perspective, this episode highlights how AI and empathy can coexist to drive both efficiency and engagement.
🎧 Watch the full episode to see how personalization and human connection are shaping the next evolution of work.
Chapters:
00:00 Introduction to Lenovo Work Reborn
00:24 Meet Sravan Patharla
00:53 AI in Cloud Applications
01:40 Enhancing Workplace Efficiency with AI
01:56 Employee Engagement Strategies
03:08 Insights from the Conference
04:44 Conclusion and Further Resources
