Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services serving over 17 million customers. The bank’s Cloud Foundations group manages over 1,700 AWS accounts and provides centralized cloud operation services for thousands of engineers. To test AWS DevOps Agent, the team recreated a complex network and identity issue that would typically take hours to resolve. The agent identified the root cause in under 15 minutes. CBA is now exploring how to scale AWS DevOps Agent across application teams to help engineers work faster and build a more resilient banking infrastructure.
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