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Citrix connections can sometimes respond differently than expected because of variations in the Citrix policies configured for your end user sessions. Using the Citrix Policy Modeling capability, administrators can simulate a user session to ensure that the correct Citrix policies are applied to each session.
Find out more here: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/policies-compare-model.html#use-the-citrix-group-policy-modeling-wizard
Date: February 14, 2023