"Progress depends on leaders who are willing to explore new ideas, test new technologies, and build confidence across their teams. This conversation from Lenovo’s Work Reborn series features Kingsford Kyei, Program Manager of Research, Development, and Analytics at the Los Angeles Department of Water and Power (LADWP). Kingsford shares how innovation, sustainability, and AI readiness come together to modernize one of the nation’s largest public utilities.
In this episode, you’ll discover:
🔹 Personalization in Action – Why LADWP uses a mix of standardized, personalized, and hyper-personalized approaches depending on context.
🔹 Innovation with Limited Resources – How predictive AI helps extract more value from finite natural resources like water and natural gas.
🔹 Sustainability as the First Pillar – Why Kingsford believes sustainable foundations make AI and automation more adoptable.
🔹 Leadership Lessons from FIFA – What world-class athletes can teach leaders about courage, experimentation, and performance under pressure.
By connecting Lenovo’s Work Reborn insights with real-world challenges in public infrastructure, this episode highlights how thoughtful leadership and cross-team collaboration can power a more resilient future.
🎧 Watch the full conversation to explore how utilities are embracing innovation, sustainability, and human-centered change.
