Step into the heart of Sydney, where the familiar scent of fresh pages welcomes you into a Dymocks bookstore. For more than 140 years, Dymocks has been a beloved destination for readers, a place where stories are discovered and communities are formed. But as the world of bookselling changes, Dymocks is writing a new chapter—one where tradition and technology walk hand in hand.
In this episode of "Retail Insights with AWS," hosts Isha Dalal and Claudia Howlett invite you behind the scenes with Will Sanderson (Group CIO, Dymocks) and Chafic Abdallah (Head of Architecture and Transformation), the leaders guiding Dymocks through its transformation. The story begins with a question: how does a classic bookstore stay relevant in a digital-first era?
The answer unfolds in the seamless blend of the physical and digital. Dymocks’ click-and-collect and in-store ordering services now connect readers to their next great read, whether they’re browsing online or wandering the aisles. The modernization of Dymocks’ product information management systems has made it possible to showcase their vast collection more efficiently and accurately, both online and in-store. Modern inventory systems ensure that every book lover can find what they’re searching for, while the franchise model preserves the unique character of each store and strengthens connections to local communities.
Through technology, Dymocks has reimagined the bookstore without losing its soul. Community events, author talks, and reading groups continue to thrive both in-store and online, proving that innovation can enhance—not replace—the joy of discovery and human connection.
Join us as we explore Dymocks’ journey, and see how this iconic bookseller is keeping the wonder of bookstores alive while embracing the future of retail.
Learn more about AWS Retail solutions: https://go.aws/4kedGVh
Visit Dymocks: https://go.aws/3ZexVtn
Subscribe to AWS: https://go.aws/subscribe
Sign up for AWS: https://go.aws/signup
AWS free tier: https://go.aws/free
Explore more: https://go.aws/more
Contact AWS: https://go.aws/contact
Next steps:
Explore on AWS in Analyst Research: https://go.aws/reports
Discover, deploy, and manage software that runs on AWS: https://go.aws/marketplace
Join the AWS Partner Network: https://go.aws/partners
Learn more on how Amazon builds and operates software: https://go.aws/library
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: https://go.aws/3lPaoPb
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—use AWS to be more agile, lower costs, and innovate faster.
#AWS #Retail #AI #AmazonWebServices #DigitalTransformation #CloudComputing
