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Episode 5 of 7
For the full video series, click here: https://aka.ms/PL-7008onYouTube
Many times, you might need to leverage or integrate other technologies for your agent to provide the experience you want. This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents such as leveraging Power Automate flow to add actions, and transferring conversations from an agent to Omnichannel for Customer Service.
Learn more about this course and take the assessment to test your new skills: https://aka.ms/PL-7008onLearn
Date: November 6, 2025











