Watch Extreme Agent ONE™ Coworker intelligently diagnose and resolve network issues in real time with Talk to Support. Experience transparent, multi-step troubleshooting to identify root causes, provide recommendations, and even open GTAC support tickets – all in one place.
In this demo, you’ll explore:
• Talk to Support Skill – a built-in skill included with your Extreme Platform ONE™ subscription at no extra cost; start asking questions immediately
• Intelligent Troubleshooting – start by describing your issue; Agent ONE asks clarifying questions to narrow down the investigation
• Transparent Processing – watch in real time as Agent ONE triages issues, calls diagnostic agents, collects data, parses results, and organizes findings
• Results Review – includes diagnostic summary, network details, root cause analysis, and recommendations
• GTAC Integration – request a support ticket directly from the chat; Agent ONE automatically includes your full query history so GTAC engineers have complete context
• …and more!
Timestamps:
0:00 – Troubleshooting Scenario
0:25 – Intelligent Troubleshooting
1:46 – Transparent Processing
2:22 – Results Review
3:01 – GTAC Integration
Resolve network issues faster with AI-powered troubleshooting. Learn more about Extreme Agent ONE™ Coworker and Talk to Support: https://www.extremenetworks.com/platform-one/agent-one-coworker
