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How AWS AI Specialists automate customer research with Amazon Quick | Amazon Web Services

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How AWS AI Specialists automate customer research with Amazon Quick | Amazon Web Services

AWS’s AI Go-To-Market team needed to accelerate the time-intensive research required to identify innovation opportunities for customers across diverse industries. Account teams had to balance staying current with frequent service launches while understanding each customer’s unique business challenges. Using Amazon Quick Flows, the team built an automation that researches industry trends, identifies business priorities, and generates tailored AI solution proposals—delivering comprehensive analyses directly to account managers’ inboxes.

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Date: January 9, 2026