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• https://repost.aws/knowledge-center/resolve-amazon-connect-call-failures
• https://w.amazon.com/bin/view/Mixtape/Alarm_Best_Practices/Technology_Domains/Amazon_Connect/
• https://docs.aws.amazon.com/connect/latest/adminguide/monitoring-cloudwatch.html
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Atharva shows you how to troubleshoot call failures from an Amazon Connect instance.
0:00 Introduction
0:30 Contact flow must be associated with the number
2:06 Confirm that the instance allows incoming calls
4:34 Security Profiles in Amazon Connect
7:40 Confirm that the "Call failure" error isn’t on the destination side
9:16 Closing
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