Discover how Salesforce leveraged AWS Incident Detection and Response (IDR) capabilities with AWS Enterprise Support to dramatically improve their ability to handle critical issues. Learn how Salesforce:
• Cut case resolution time by 50% for business-critical issues
• Leveraged AWS’s Incident Detection and Response (IDR) to manage AWS incidents efficiently
• Improved customer communication during incidents
• Benefited from IDR’s 5-minute SLO
Learn more about AWS Incident Detection and Response – https://go.aws/4idfo7D
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