
AI fluency is no longer optional, but training alone isn’t enough.
In this episode, Katy George and Jeana Jorgensen explore how organizations can build AI skills at scale while focusing on uniquely human capabilities.
What you’ll learn:
• What AI fluency really means
• Why human skills are the true differentiator
• How to think about measuring impact
00:00 Intro
00:29 Meet Katy George and Jeana Jorgensen
00:41 What AI fluency means
02:05 Why training alone isn’t enough
03:59 Scaling AI skilling programs
05:30 Measuring impact and outcomes
07:53 Driving adoption and culture change
08:43 Key takeaways
09:20 Wrap up
Leading at the Frontier is an executive conversation series exploring how AI is reshaping work, organizations, and leadership. Hosted by Katy George, Corporate Vice President of Workforce Transformation, and Jeana Jorgensen, Corporate Vice President of Global Skilling at Microsoft, each episode unpacks how leaders can drive AI transformation with confidence across their organization. From redesigning workflows to building AI skills at scale, this series provides practical frameworks grounded in Microsoft’s own transformation journey.
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