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How to Prevent Calls from Going to Voicemail After Decline in WXCC

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How to Prevent Calls from Going to Voicemail After Decline in WXCC

This Video shows how to configure the users to prevent the call going to the personal voicemail and instead going to the next available agent in the queue in WXCC.

Date: November 1, 2024

Cisco configure shows this users video

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