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Introduction to Cloud Contact Centers for New AWS Users | Amazon Web Services

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Introduction to Cloud Contact Centers for New AWS Users | Amazon Web Services

Join a Worldwide Public Sector Solutions Architect to see how easy it is to launch a cloud contact center using Amazon Connect.

Learn more at: https://go.aws/home

Timestamps:
0:45 – Launching an Amazon Connect instance from the AWS Management Console
2:09 – Claiming a phone number for your new Amazon Connect instance
2:50 – Building your caller engagement experience using call flows
4:53 – Creating chat widget using Lex

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ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

#AWS #AmazonWebServices #CloudComputing

Date: May 8, 2024