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Kerzner operates a range of holiday destinations, from family waterparks to ultra-high-end luxury resorts. Prior to implementing Oracle Simphony POS, the hospitality company faced complex administrative processes and decentralized systems, which elongated financial processes, and worse, made it difficult to collect guest data for more personalized experiences. That’s why Kerzner chose Oracle Simphony for Hospitality. The implementation resulted in the centralization of data, which means staff can delight customers with quicker and more personalized service. By choosing Oracle, Kerzner can now work with a single system across all brands and locations, guaranteeing a consistent, trustworthy stream of data.
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