Benjamin Schneider, Lenovo Sales Director DWS, and Jane Carter, Global Accounts Solutions & Services Executive at Lenovo, explore the challenges and opportunities of digital workplace transformation. They discuss how organizations can move beyond ad hoc solutions to take a holistic approach—balancing devices, productivity, security, and budget—while leveraging tools like generative AI for hyper-personalized employee experiences.
The conversation also highlights Lenovo’s consultative approach, from advisory services and persona-based orchestration to endpoint management, service desk support, and security, helping customers map their transformation journey and achieve measurable outcomes.
Chapters:
00:00 Introduction
00:20 Challenges in Digital Workplace Transformation
01:15 The Role of Generative AI
02:05 Moving Beyond Ad Hoc Solutions
03:00 Devices, Productivity, and Security
04:10 Sustainability and Business Impact
05:00 Using Assessment Services to Map the Journey
05:50 Lenovo’s Holistic Digital Workplace Approach
06:40 Customizable Offerings and Engagement Model
