Eithsham Khalid, IT Architect for Digital Workplace at Mott MacDonald, emphasizes the importance of blending AI-driven efficiency with human-centered adaptability. He shares how organizations can build AI use cases tailored to real employee personas and needs, ensuring technology supports people rather than replacing them. Itsham also discusses practical strategies for balancing competing IT priorities through clear communication, resource management, and fostering stronger collaboration with leadership and vendors.
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Chapters: 00:00 Introduction
00:19 Guest Background and Role
00:56 Discussion on AI in the Workplace
03:45 Balancing IT Priorities
07:08 Conclusion
