Lisa Topliss of Ricoh shares why employee experience and upskilling are critical to successful digital transformation in the age of AI. Discover how to prepare teams for AI-powered workplaces by building on existing skills, focusing on personalization, and ensuring technology empowers—rather than overwhelms—your people. Lisa explains how generative AI can immediately benefit employees, reducing tedious tasks and boosting engagement, so teams have more time for meaningful work.
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Chapters: 00:00 Introduction and Guest Introduction
00:40 Guest Background and Experience
00:59 Technology Evolution and Generative AI
02:18 Change Management and Skills in the Workplace
05:52 Generative AI Personalization
07:58 Conclusion
