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MACOM is the IT services division of the Manappuram Group. The flagship company in the group experienced significant limitations with its legacy on-premises infrastructure. Instability and performance issues impacted business processes, and the data center’s vulnerability to natural disasters like floods presented a serious business risk. With support from Oracle Customer Success Services, MACOM moved to Oracle Exadata Database Service on Oracle Cloud Infrastructure (OCI) to modernize its core systems. As a result of the migration, Manappuram Group companies increased performance, reliability, and security for better customer service, enabling companies to run successfully and grow. Additionally, MACOM created a more scalable, real-time reporting infrastructure with Oracle Autonomous Data Warehouse to support one of the entity’s reporting requirements and eliminated complex database administration.
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