Watch Full episode: https://www.youtube.com/watch?v=3CErH6zihLc&list=PLhr1KZpdzukevIWxQPbYmL9XWyBgj9xbz
Join us for an insightful conversation with Brooke Moody (AWS Retail Enterprise Account Manager) and Duncan Jessep (AWS Retail Enterprise Sales Manager) as they unpack the key highlights and innovations from NRF APAC 2025 in Singapore, bringing the best insights back home to Australian retail.
In this episode, we explore how APAC’s retail landscape is leading global innovation, with 55% of the world’s shoppers and a middle class set to grow by 3.49 billion by 2030. Through AWS’s strategic partnership with NORA (National Online Retail Association), we’ll share exclusive access to executive events and an innovative retail safari that put conference insights into practical action, demonstrating how theory translates to real-world retail transformation. Experience the energy of this landmark event, which brought together 240 exhibitors and 9,500 attendees from 70 countries.
Brooke and Duncan share valuable perspectives on four key themes reshaping retail: Agentic AI’s transformative potential, creating authentic customer connections, adaptive operations, and experiential retail innovation. Whether you’re a retail professional, technology leader, or industry enthusiast, this episode offers practical takeaways on how Australian retailers can leverage these global insights for local success.
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