Quote shipping options and rates faster with the Oracle Transportation Management Rate Inquiry Assistant AI Agent.
See rate inquiry details and Oracle Transportation Management capabilities at https://social.ora.cl/6009B6rTr5
See how the Oracle Transportation Management Rate Inquiry Assistant AI Agent helps sales representatives and transportation planners respond to customer rate requests with speed and accuracy. The demo shows a common rate inquiry workflow where a user needs to provide the total delivered cost for an order, including the cost of transportation.
Using Oracle Agent Studio, the user selects a prebuilt AI agent template and opens the Rate Inquiry Assistant AI Agent. They enter shipping requirements such as items, source, customer location, and total shipment weight. When the request includes ambiguity, such as more than one packaged item matching the item name, the AI agent pauses and asks for confirmation before proceeding. After inputs are confirmed, the AI agent identifies shipping options and returns key details for review, including cost, service, provider, equipment, and other relevant attributes. With real-time access to transportation costs, the Rate Inquiry Assistant AI Agent helps teams provide accurate shipping options and rates to better serve customers.
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