Episode 10 of 15
For the full video series, click here: https://aka.ms/AB-100onYouTube
Want to connect Copilot, Dynamics 365, Microsoft 365, and other AI solutions? Learn how to orchestrate AI across platforms and business processes. Explore integrated solutions for finance, supply chain, and customer service using Microsoft AI technologies and Copilot.
Immerse yourself in our rich, interactive materials at your own pace with self-directed learning: https://aka.ms/AB-100onLearn
00:00 Video Start
00:17 Session Overview
00:48 Learning Objectives
01:19 Orchestrate AI features in Dynamics 365 apps for finance and supply chain
05:48 Design AI solutions in Dynamics 365 apps for customer experience & service
11:57 Propose Microsoft 365 Agents for Business Scenarios
22:57 Orchestrate the Configuration of Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service
30:40 Propose Microsoft Power Platform AI features, including AI Hub
39:26 Design interoperability of the finance and operations agent chats to use additional knowledge sources
45:25 Recommend the process of adding knowledge sources to in app help and guidance for Dynamics 365 Finance or Dynamics 365 Supply Chain Management apps
51:29 Summary
