In our recurring series, Ring device expert Baron Hardy covers major Ring Help topics. In this episode, he tackles how to address password issues. Check it out!
If you need more help to address these issues, visit:
https://ring.com/support/articles/byl0l/resetting-your-password-and-signing-in
RING HELP LINKS:
How to Add and Manage Shared Users: https://ring.com/gb/en/support/articles/clv68/adding-and-managing-shared-and-guest-users
Learn how to manage devices and access to your Ring account: https://ring.com/gb/en/support/articles/t5i23/managing-your-ring-account-and-privacy-settings
Learn more about two-step verification: https://ring.com/gb/en/support/articles/2mmqs/setting-up-two-step-verification-for-Ring
CHAPTERS:
00:31 Keeping your account secure
01:01 Add Shared Users
01:27 Removing unauthorized logins
01:46 No account access and need a new password
02:23 Have account access and want to change password from a phone
02:59 Have account access and want to change password from a computer
03:39 Password requirements
04:10 If you did not receive the password reset email
04:35 If the login page keeps reloading after clicking "Create Password" in the reset email
MUSIC:
HOPEFUL DRIVING DREAMY VIBE (GIANT STEP) by Future Vision
Acoustic Inspiring Groovy Autumn Background by Heavenless
Atmospheric Ambient by Abydos Music