In our recurring series, Ring device expert Baron Hardy covers major Ring Help topics. In this episode, he tackles how to troubleshoot account and password issues. Check it out!
If you need more help to address these issues, visit: https://ring.com/support/articles/nz4wg/troubleshooting-account-verificationRING
HELP LINKS:
Use our third-party identity verification service – https://ring.com/users/account-recovery
Two Step Verification – https://ring.com/gb/en/support/articles/2mmqs/setting-up-two-step-verification-for-Ring
How to set up a passkey – https://ring.com/support/articles/jix7u/passwordless-sign-in-passkeys
Contact support now – https://ring.com/support/contact-us
CHAPTERS:
Use a previously signed-in device to sign in a new device 0:33
Using a phone or tablet 0:45
Using a computer 1:46
Authorize new device with a code 2:50
Use a third-party verification service 3:17
Use an authenticator app 3:36
Use a passkey for faster sign-in 4:38
Customer Support team code generation 4:57
MUSIC:
HOPEFUL DRIVING DREAMY VIBE (GIANT STEP) by Future Vision
Acoustic Inspiring Groovy Autumn Background by Heavenless
Atmospheric Ambient by Abydos Music