We have reached a critical turning point in AI adoption. As organizations embed AI across customer service, back-office, and operational workflows, CISOs are facing immense pressure to accelerate deployment without compromising the enterprise.
In this RSAC 2026 interview, Ian Swanson (VP, AI Security Products, Palo Alto Networks) and Ravi Krishnamurthy (VP of Product, AI Foundations and Responsible AI, ServiceNow) explain why you no longer have to choose between speed and security. They discuss how to operationalize secure AI adoption through a combined approach that integrates visibility, scanning, and response.
Key topics in this interview:
-The Acceleration Dilemma: How to balance rapid innovation with centralized control.
-Shadow AI Discovery: Identifying hidden risks and deploying runtime protections against threats like prompt injection and memory manipulation.
-AI Control Towers: How unified governance models align business priorities with risk management.
-Secure-by-Design: Embedding security into every stage of the AI lifecycle to help ensure sustained business value.
-The ServiceNow + Palo Alto Networks Partnership: A deep dive into how these two leaders are integrating security controls for scalable transformation.
To learn more, visit the Palo Alto Networks partner directory:
https://technologypartners.paloaltonetworks.com/English/listing/servicenow
