Higher education networks present extreme challenges for a university’s SOC team: intentionally open, high-traffic, and sprawling. At Pima Community College, the requirement for freedom of information created a massive attack surface that legacy tools couldn’t protect. Analysts were forced to act as human middleware, manually correlating data across fragmented silos while student data remained at high risk.
The stakes changed when they pivoted from a reactive posture to a proactive AI-driven platform. By replacing multiple outdated tools with Palo Alto Networks XSIAM, the college transformed their Security Operations Center (SOC), eliminating manual bottlenecks and empowering the team to move from ""firefighting"" to high-value productivity.
⚡ Lighting Fast Response: Reduced median time to resolution from several hours to less than 30 seconds.
🤖 SOC Automation: Increased automated case closure from 0% to a staggering 96%.
🧠 AI Defense: Leveraged machine learning and AI to outpace attackers using AI to scale their exploits.
Ready to evolve your SOC? View the case study now www.paloaltonetworks.com/customers/pima-community-college-secure-academic-freedom-with-a-platform-approach
