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Software development is an act of empathy | Kilimo

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Software development is an act of empathy | Kilimo

Water is fundamental to our existence, but only a tiny fraction of fresh water on Earth is available to sustain life. How can we become better stewards of this precious resource? In this episode, Susan speaks with Jairo Trad, CEO & Co-Founder of Kilimo, a climate tech company based in Argentina, about how he and his team are using data, AI, and cloud technologies to help farmers optimize water use to promote a sustainable future. They discuss what it looks like to earn the trust of and design for farmers working in harsh conditions and remote locations, the role of empathy in product and software development, and how a combination of data, AI and what Jairo calls “common people magic” is helping Kilimo and customers move the needle on one of the world’s most significant challenges.

Air Date: May 27, 2025

Chapters:

00:16 – 04:25 Introduction

04:25 – 06:06 Jairo Trad’s background and journey

06:06 – 08:36 Empathy in product development

08:36 – 16:32 Building trust with farmers and the challenges implementing new technology

16:32 – 25:23 Kilimo’s technology and data collection approach

25:23 – 29:11 Future of Kilimo and water management

29:11 – 31:55 Advice for leaders

31:55 – 34:05 Conclusion and key takeaways

Show notes:

Guest: Jairo Trad, CEO and Co-founder at Kilimo https://msft.it/6052SkI1E

Host: Susan Etlinger on LinkedIn: https://msft.it/6053SkI11

Hear more from Kilimo in Cloud Cultures: Chile: https://msft.it/6054SkI1G

Learn how Kilimo uses Azure AI to help farmers lower water usage: https://msft.it/6055SkI1H

Learn more about Microsoft Azure: https://msft.it/6056SkI1y

Executive insights on cloud and AI innovation: https://msft.it/6057SkI1J

Discover and follow other Microsoft podcasts: https://msft.it/6058SkI1K

The Leading the Shift podcast is a place for experts to share their insights and opinions. As students of the future of technology, Microsoft values inputs from a diverse set of voices. That said, the opinions and findings of our guests are their own and they may not necessarily reflect Microsoft’s own research or positions.

Find this episode on:

Spotify: https://msft.it/6059SkI1z

Apple Podcasts: https://msft.it/6050SkI1M

Amazon Music: https://msft.it/6051SkI13

Leading the Shift Podcast: https://msft.it/6052SkI1O

About the Leading the Shift podcast:

The AI platform shift brings immense opportunity, but the road to success isn’t always clear. On Leading the Shift, we talk with leaders in organizations of all kinds about how they’re using data, AI, and cloud technologies to deliver meaningful, trustworthy innovation to their teams, customers, and communities. Guests share how the platform shift is affecting everything from data strategy and customer relationships to organizational structure and culture, to their own lives and career journeys. Join us for conversations about navigating the era of AI, tackling new challenges, and advice for getting started.

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Date: May 28, 2025