Benjamin Urquhart, Chief Technology Officer at Five Horizon Healthcare, discusses the strategic and thoughtful adoption of artificial intelligence in healthcare IT in this interview with The Forecast, recorded at .NEXT 2026 in Chicago.
Urquhart explains why AI in healthcare must fit seamlessly into existing clinician workflows, how AI can eliminate administrative charting and reporting burdens to improve patient care, and the critical security exposure created by autonomous shadow AI agents. He also emphasizes the necessity of tool standardization across enterprise ecosystems and effective communication with a modern healthcare workforce.
Chapters
00:00 – Introduction & The Hype vs. Reality of Healthcare AI
00:35 – Patient Data Governance & Network Security Risks
01:20 – Easing Clinician Workflows & Administrative Burden
02:15 – Analyzing Complex EMR Data for Patient Care
02:50 – Adapting Workflows for a Younger Digital Generation
03:35 – Taming Shadow AI & Unsanctioned Agents
04:25 – Enterprise Tool Standardization & Ecosystem Integration
Related:
Lean IT Team Scales AI at Alabama Healthcare Provider
https://www.nutanix.com/theforecastbynutanix/industry/how-healthcare-ai-creates-new-opportunities-for-treating-patients
Survey Shows Healthcare AI is Reaching Bedsides but IT Systems Need a Boost
https://www.nutanix.com/theforecastbynutanix/industry/healthcare-ai-is-moving-to-the-bedside-is-the-infrastructure-ready
Getting Beyond AI’s High Anxiety Period
https://www.nutanix.com/theforecastbynutanix/profile/for-businesses-the-future-of-ai-is-partnerships
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