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Since 2006, Torchy’s Tacos has grown from a single food trailer in Austin, Texas, to a thriving restaurant chain with 130 locations across 16 states. But with such massive growth, the company began to deal with long lines, rushed operators, and systems that struggled with surging data volumes. Torchy’s realized it needed a best-in-class point of sale (POS) system that would allow for greater physical and digital growth. The company chose to implement Oracle Simphony POS for Restaurants, as the system checked these boxes for its core requirements and allowed room for customization. Now, Torchy’s menu changes can happen overnight, kitchen orders are streamlined, and lines move quicker thanks to speedier credit card transactions.
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