To expand into new international markets, leading CX automation company Verint needed a simpler way to deploy its generative AI-driven solutions. This meant working with multiple languages, latencies, and global regulations, as well as technology availability that varies in each geography.
To streamline the deployment of localized large language models (LLMs), Verint used AWS Global Passport, tapping into the global guidance and expertise of AWS experts.
The AWS Global Passport program has helped scale Verint’s innovation across 180+ countries, shortening go-live times from quarters to just weeks. And with access to entire families of foundation models through Amazon Bedrock, Verint can identify and fine tune models to the region and requirements needed. By shifting most of its LLM workloads onto Amazon Bedrock, Verint has seen cost savings of nearly 60 percent, helping the business scale and adapt at speed.
See how AWS Global Passport speeds up international expansion: https://go.aws/42YVUhO
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