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Wendy’s, the second-largest fast food burger chain in the United States, is on a mission to create joy and opportunity through food, family, and community. The company’s vision is to become the world’s most thriving and beloved restaurant brand. Prior to Oracle Fusion Cloud HCM, Wendy’s leveraged dated systems, supplemented by manual workarounds, which making it increasingly harder to meet that goal. Employees and managers lacked self-service options and access to real-time information. Decisions by business leaders were delayed, and compliance reporting was too slow. As a longtime Oracle customer, Wendy’s looked to Oracle to help deliver rapid results and a solid user experience to customers, employees, and franchisees. Oracle Fusion Cloud HCM helps Wendy’s continue to make quality a recipe for success by empowering employees to focus on delivering exceptional food and service and creating an environment where individuals can start, spend, and grow their careers. Wendy’s deployed Oracle Fusion Cloud HCM with the goal of empowering workers with tools, insights, and self-service capabilities to gain more autonomy over their career paths. The platform allows users to work how they want while delivering quality digital interactions from anywhere and on any device. Leveraging talent management, employees can develop their skills over time, and having real-time, connected people insights enables Wendy’s to more accurately plan and forecast. By integrating Oracle Fusion Cloud HCM with the existing Oracle Fusion Cloud ERP solution, the unified platform also ensures that Wendy’s teams have real-time data available to make decisions faster.
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