Giving employees access to AI tools doesn’t guarantee adoption.
In this episode, Katy George and Jeana Jorgensen break down the real reasons organizations struggle with AI adoption and how leaders can address them.
What you’ll learn:
• Why access doesn’t equal adoption
• The role of fear and mindset in AI adoption
• How to shift from change management to continuous evolution
00:00 Intro
00:35 Meet Katy George and Jeana Jorgensen
00:45 Why AI adoption isn’t automatic
01:30 Understanding fear and resistance
03:53 The role of managers
05:20 Coaching teams through change
07:23 From change management to evolution
10:52 Key takeaways
11:15 Wrap up
Leading at the Frontier is an executive conversation series exploring how AI is reshaping work, organizations, and leadership. Hosted by Katy George, Corporate Vice President of Workforce Transformation, and Jeana Jorgensen, Corporate Vice President of Global Skilling at Microsoft, each episode unpacks how leaders can drive AI transformation with confidence across their organization. From redesigning workflows to building AI skills at scale, this series provides practical frameworks grounded in Microsoft’s own transformation journey.
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