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JFK New Terminal One, a major international gateway located in New York, partners with Wipro to reimagine the future of air travel through Oracle Cloud and AI-driven transformation. This collaboration is setting a new global standard for operational efficiency, customer experience, and revenue growth in the airport industry.
In this discussion, Manoj Patel, chief financial officer at JFK New Terminal One, shares how the organization is using AI and digital technologies to drive new business models and diversified revenue streams. The conversation explores how a culture of innovation and digital adoption is cultivated across a large, complex airport environment—increasing adaptability and resilience. Ravi Seshadhri, vice president and global head of Oracle Practice at Wipro, explains how Wipro leverages Oracle Cloud and advanced AI solutions to help clients like JFK modernize business processes, reshape customer engagement, and navigate the risks and uncertainties that come with large-scale transformation projects.
The dialogue highlights the importance of building strong technology ecosystems—demonstrating how partners such as Wipro and Oracle are essential in guiding JFK’s digital journey. As the enterprise applications landscape rapidly evolves, leaders from both organizations outline the next wave of innovation, from AI-powered automation to enhanced data-driven decision making. Looking ahead, JFK New Terminal One continues to invest in digital initiatives that promise further advances in operational performance, strategic growth, and world-class passenger services.
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