Sonia Cuff asks Copilot for a step by step runbook to safely restart a production payment service, and adds one line to the prompt that changes everything: ask me questions if you need more detail. Copilot interviews her about the platform, traffic routing, scaling, and monitoring, then comes back with preconditions, a restart strategy, trouble signals, rollback guidance, and a post restart checklist.
Watch the full episode of Update & Restart here: https://youtu.be/k4geocw07nc
🎙️ Speakers
Rick Claus — Principal Cloud Advocate, Microsoft
LinkedIn: https://www.linkedin.com/in/rickclaus/
Bluesky: https://bsky.app/profile/regularitguy.com
Sonia Cuff — Principal Cloud Advocate, Microsoft
LinkedIn: https://www.linkedin.com/in/soniacuff/
Bluesky: https://bsky.app/profile/soniacuff.com
Update & Restart is a practical series for IT professionals navigating how AI fits into real-world infrastructure, operations, and troubleshooting. Hosted by Rick Claus and Sonia Cuff, the series cuts through hype to show how tools like Azure Copilot and Microsoft 365 Copilot work in real environments—where security, reliability, and production constraints still matter.
Each episode combines hands-on demos, real scenarios, and practical advice to help IT pros understand what AI can actually do today, when to trust it, and how to adopt it responsibly without breaking systems or workflows.
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