Covenant Health is using Oracle Health AI Agents Desktop and Professional Coding to reduce documentation work and simplify clinical and administrative processes. See how bringing more steps together can give clinicians more time with patients and help care move forward at https://social.ora.cl/6005BGQif7
Reducing documentation work can give clinicians more time to focus on patients while helping make complex clinical and administrative processes easier to manage. In this Oracle TV interview at Oracle Health and Life Sciences Summit 2026, Dr. Nicole Shields, medical informatics officer at Covenant Health, discusses how the organization is using Oracle Health AI Agents Desktop and Professional Coding to support clinicians and staff.
Shields explains the role medical informatics plays at Covenant Health and what the organization needed from a technology partner when it chose Oracle Health. She also explores how Oracle Health AI Agents Desktop can bring tasks together in one place that previously required more steps, helping simplify everyday work for the people providing care.
The conversation examines what streamlined clinical and administrative workflows could mean for both clinicians and patients. Shields discusses how reducing documentation work and bringing steps together can improve the experience for staff while helping patients move forward with their care. She also looks at the potential impact as these AI-enabled capabilities become part of everyday work across Covenant Health.
Oracle Health: Intelligent solutions powering healthcare. Oracle Health supports providers, payers, and public health organizations with a secure, comprehensive suite of cloud-based solutions. Built on enterprise-grade infrastructure, our unified solutions help safeguard patient data, streamline operations, alleviate administrative burden, and deliver near real-time insights for connected, efficient care. AI is embedded into every layer of our technology—from our data platforms to our cloud applications—providing actionable insights that help you deliver efficient, enhanced care. And it all runs on our secure, scalable AI infrastructure built for the demands of healthcare.
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