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How Compass Scales Observability With Cortex XCOR

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How Compass Scales Observability With Cortex XCOR

See how Compass uses Cortex XCOR for observability cost optimization and to support its growing engineering organization.

In this customer story, Dan McClure, principal engineer at Compass, explains why the company needed a different observability platform as its engineering team grew from 20 to more than 500.

McClure reports that Cortex XCOR lets the team optimize across 100% of what it publishes, compared with about 16% on its previous platform. He also reports seven months with zero Severity 1 (Sev 1) incidents after deployment, compared with two per month previously.

Watch to learn how Compass approaches observability budgets, incident detection and resolution, and automatically created monitors and dashboards as new features are built.

Read the full Compass customer story:
https://www.paloaltonetworks.com/customers/compass-cortex-xcor-observability

Explore Cortex XCOR and request a demo:
https://www.paloaltonetworks.com/cortex/xcor

Customer-reported results reflect Compass’s experience and are not a guarantee of future outcomes.

#Observability #CortexXCOR #PaloAltoNetworks

00:00 Introducing Compass
00:21 Scaling Engineering and Observability
00:40 Managing Observability Costs
01:11 Cost Optimization and Incident Resolution
01:34 Reliability Results and Automated Monitoring
01:53 Empowering Engineers and Real Estate Agents

Date: October 14, 2026