L+R uses Oracle Hospitality OPERA Cloud Property Management to connect hotel operations, guest profiles, and integrations across its portfolio. See how a unified cloud foundation helps teams improve visibility, collaboration, guest experiences, and hotel performance with Oracle Hospitality at https://social.ora.cl/6006BGb2ws
UK-based L+R uses Oracle Hospitality OPERA Cloud Property Management to connect hotel operations across its portfolio of branded and independent properties. Before adopting OPERA Cloud, its hotels relied on different systems and technology stacks, making it difficult for the group to gain meaningful central oversight into how efficiently and effectively its properties operated.
With OPERA Cloud at the heart of its operations, L+R supports front office, housekeeping, maintenance, and reservations in a unified environment. The company also uses Oracle Hospitality Simphony Point of Sale for food and beverage operations. OPERA Cloud integrations connect other systems, including revenue management and customer relationship management, helping L+R modernize how information moves across its technology environment.
A single source of truth gives L+R greater visibility into its guests across properties. When a guest profile is enhanced at one hotel, those updates can be used by the next hotel the guest visits, helping teams provide a more consistent guest experience across the portfolio. L+R also cites the agility and flexibility of OPERA Cloud as helping make operations more efficient. These changes have contributed to double-digit improvements in hotel performance, which directly support asset value.
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