Jim Sugarman, Global Portfolio Lead for Security and Resilience within Dell Professional Services, makes a compelling case that resilience is a true competitive differentiator. He defines resilience simply as the ability to bounce back and keep uptime as high as possible. The stakes are real: when systems go down, business transactions stop, and frequent or large outages chip away at your reputation, making your organization look unreliable. Jim shows how building a resilient environment does the opposite, giving both leadership and operational teams the confidence that the business can be restored when cyber or operational events strike. He walks through the portfolio solutions that make it possible, including high availability (HA) configurations in servers, snaps, clones, and replication in storage, smart backup policies, and cyber recovery with isolated recovery vaults to guard against modern ransomware. Jim also maps out the maturity journey, moving from traditional business continuity and disaster recovery toward modern application recovery, failover, application rotation, and automation, so you can close gaps, meet regulatory requirements, and minimize downtime.
Chapters:
00:00 Introduction
00:16 Why resilience is a competitive differentiator
00:49 Defining cyber resilience
01:03 Resilience across the Dell portfolio
01:16 Backup, cyber recovery, and ransomware protection
02:57 Talk to Dell about your resilience posture
